Data Removal Request
Exercise your rights to access, delete, or export your personal data

Your Data Rights

At uContents, we respect your privacy and your rights over your personal data. In accordance with GDPR, CCPA, and other applicable data protection regulations, you have the right to:

  • Right to Access: Request a copy of all personal data we hold about you
  • Right to Deletion: Request the deletion of your personal data from our systems
  • Right to Portability: Receive your data in a machine-readable format
  • Right to Rectification: Request correction of inaccurate data
  • Right to Object: Object to certain types of data processing

What Data We Delete

When you request data deletion, we will remove the following from our systems:

Account Data

  • • Profile information (name, email, etc.)
  • • Account settings and preferences
  • • Login credentials
  • • Two-factor authentication data

Content & Media

  • • Uploaded images and videos
  • • Scheduled posts and drafts
  • • Post history and content
  • • Media library assets

Connected Accounts

  • • Social media connection tokens
  • • Platform account information
  • • Publishing permissions
  • • Analytics data we've collected

Usage Data

  • • Activity logs
  • • Feature usage history
  • • Support ticket history
  • • Communication records

Important Notes:

  • • Content already published to social media platforms will not be affected. You must delete that directly from each platform.
  • • Some data may be retained for legal compliance (e.g., billing records for tax purposes) for the legally required period.
  • • Anonymous, aggregated data that cannot identify you may be retained for analytics purposes.

Third-Party Platform Data

If you've connected social media accounts through our platform, you can also request data deletion directly from these providers:

Submit Your Request

Please fill out the form below to submit your data request. We will verify your identity and process your request within 30 days.

Use the email address associated with your uContents account

By submitting this request, you confirm that you are the owner of the account associated with the email address provided, or you are authorized to make this request on their behalf. We may contact you to verify your identity before processing this request.

Need Help?

If you have questions about your data or need assistance with your request, please contact our Data Protection team:

Email: privacy@ucontents.com

Response Time: Within 48 hours