Terms of Service

Last updated: February 2, 2026

1. Acceptance of Terms

Welcome to uContents. By accessing or using our social media management platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and uContents. We may update these Terms from time to time, and your continued use of the Services after such changes constitutes acceptance of the updated Terms.

2. Description of Services

uContents provides a social media management platform that allows users to:

  • Connect and manage multiple social media accounts (including Meta/Facebook/Instagram, Google/YouTube, TikTok, and others)
  • Schedule and publish content across connected platforms
  • Access analytics and insights about social media performance
  • Generate AI-powered content suggestions
  • Collaborate with team members on social media management
  • Store and manage media assets

3. Account Registration and Security

3.1 Account Creation

To use our Services, you must create an account by providing accurate, complete, and current information. You must be at least 16 years old to create an account and use our Services.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Use a strong, unique password
  • Enable two-factor authentication when available
  • Notify us immediately of any unauthorized access
  • Not share your account credentials with others

3.3 Account Termination

You may terminate your account at any time through your account settings or by contacting us. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Third-Party Platform Integration

4.1 Platform Connections

Our Services allow you to connect third-party social media accounts. By connecting these accounts, you:

  • Authorize us to access your account data as permitted by each platform's API
  • Agree to comply with each platform's terms of service and community guidelines
  • Understand that platform APIs may change, affecting available features

4.2 Meta (Facebook & Instagram)

When connecting Facebook or Instagram accounts, you agree to comply with Meta's Terms of Service and Platform Terms. You acknowledge that:

  • You have the necessary permissions to manage connected pages/accounts
  • Content published through our platform must comply with Meta's Community Standards
  • Meta may revoke access at any time according to their policies

4.3 Google (YouTube)

When connecting Google/YouTube accounts, you agree to YouTube's Terms of Service and Google's Terms of Service. Our use of Google data is subject to the Google API Services User Data Policy.

4.4 TikTok

When connecting TikTok accounts, you agree to TikTok's Terms of Service and TikTok for Developers Terms. Content must comply with TikTok's Community Guidelines.

5. User Content and Conduct

5.1 Your Content

You retain ownership of all content you create or upload through our Services. By using our Services, you grant us a limited license to store, process, and transmit your content as necessary to provide the Services.

5.2 Content Responsibility

You are solely responsible for the content you publish through our platform. You represent and warrant that:

  • You own or have the necessary rights to use and publish the content
  • Your content does not infringe any third-party intellectual property rights
  • Your content complies with all applicable laws and platform guidelines

5.3 Prohibited Content

You agree not to use our Services to create, upload, or distribute content that:

  • Is illegal, harmful, threatening, abusive, harassing, defamatory, or obscene
  • Infringes intellectual property rights of others
  • Contains viruses, malware, or malicious code
  • Violates the privacy rights of others
  • Constitutes spam, phishing, or misleading content
  • Promotes hate speech, discrimination, or violence
  • Exploits minors in any way
  • Violates any applicable laws or regulations

5.4 Prohibited Activities

You agree not to:

  • Use the Services for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services
  • Reverse engineer or attempt to extract source code
  • Use automated tools to access the Services without permission
  • Resell or redistribute the Services without authorization
  • Violate third-party platform terms through our Services

6. Subscription and Payment

6.1 Subscription Plans

We offer various subscription plans with different features and limitations. Details of each plan are available on our pricing page.

6.2 Payment Terms

By subscribing to a paid plan, you agree to:

  • Pay all fees according to your selected plan
  • Provide accurate billing information
  • Authorize recurring charges for subscription renewals

6.3 Refunds

Refund policies vary by subscription type and are detailed at the time of purchase. Generally, we offer a satisfaction guarantee for new subscriptions.

6.4 Price Changes

We reserve the right to modify our pricing. We will provide notice of any price changes before they take effect for existing subscribers.

7. Intellectual Property

7.1 Our Intellectual Property

The Services, including all software, designs, text, graphics, and other content provided by uContents, are protected by intellectual property laws. You may not copy, modify, or distribute our intellectual property without permission.

7.2 Feedback

If you provide feedback or suggestions about our Services, we may use such feedback without any obligation to compensate you.

8. Disclaimers

8.1 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

8.2 Third-Party Services

We are not responsible for the availability, accuracy, or functionality of third-party social media platforms. Changes to their APIs or policies may affect our Services.

8.3 No Warranty

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UCONTENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless uContents, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:

  • Your use of the Services
  • Your content or its publication
  • Your violation of these Terms
  • Your violation of any third-party rights

11. Dispute Resolution

Any disputes arising from these Terms or your use of the Services shall be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be submitted to binding arbitration in accordance with applicable arbitration rules.

12. General Provisions

12.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and uContents regarding the Services.

12.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

12.3 Waiver

Our failure to enforce any provision of these Terms shall not be deemed a waiver of our right to enforce such provision in the future.

12.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@ucontents.com

Support: support@ucontents.com